What procedures should be followed when an aircraft is involved in a ramp incident?

When an aircraft is involved in a ramp incident, the primary steps involve securing the area, assessing any damage, and notifying the appropriate authorities. This sequence is crucial because the safety of all personnel on the ramp is the top priority. Securing the area helps prevent further incidents by keeping unauthorized personnel clear of the affected zone, thus ensuring a safe environment for assessment and response.

Assessing the damage allows trained personnel to understand the severity of the situation. This assessment is vital for determining the next course of action, whether it involves evacuation, repairs, or other emergency procedures. Simultaneously, notifying appropriate authorities — such as airport management, emergency services, and potentially the airline — enables a coordinated response to the incident and ensures that all necessary support and resources are mobilized quickly.

In contrast, other options may not address immediate safety concerns effectively or could delay critical responses. For example, evacuating passengers immediately without assessing danger could put them at further risk. Similarly, redirecting other aircraft might not be the first priority if the situation has not been evaluated. Waiting for the pilot to assess the situation could lead to delays that may exacerbate the issue. Therefore, the correct approach encompasses a systematic and immediate response that prioritizes safety and communication.